# Aviron Support — General

**Page type:** Support hub — General category index listing 10 resources covering policies, warranty, videos, case studies, discounts, and contest rules.

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## Support Center — General

This section of the Aviron Support Center contains 10 general resources covering terms of service, policies, warranty, videos, case studies, service discounts, extended protection, and contest rules.

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## General Resources

### Aviron Interactive Terms Of Service
Aviron's responsibilities, liabilities and disclaimers, and community member responsibilities.
[Read more] : https://www.avironactive.com/support/general/term-of-service/

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### Privacy Policy
Aviron's statement of policy principles. Aviron is committed to handling personal information under its control with care.
[Read more] : https://www.avironactive.com/support/general/privacy-policy/

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### Shipping Policy
Important information about shipping when placing an order.
[Read more] : https://www.avironactive.com/support/general/shipping-policy/

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### Return Policy
Information on Aviron's policies regarding returns and refunds.
[Read more] : https://www.avironactive.com/support/general/return-policy/

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### Warranty
Overview of what is and isn't covered in the warranty, and how to reach support.
[Read more] : https://www.avironactive.com/support/general/warranty/

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### Videos
See Aviron's videos.
[Read more] : https://www.avironactive.com/support/general/videos/

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### Case Studies
Learn more about the benefits of having the Aviron product line-up in your facility.
[Read more] : https://www.avironactive.com/support/general/case-studies/

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### Service Discount
Discount for Military, Healthcare Workers, and First Responders.
[Read more] : https://www.avironactive.com/support/general/service-discount/

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### Extended Protection Plan
Overview of what is and isn't covered in the Extended Limited Warranty.
[Read more] : https://www.avironactive.com/support/general/extended-protection-plan/

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### Contest Rules & Regulations
Official Aviron Rower Giveaway rules: open to US and Canada residents 18+. Covers how to enter, what the prize includes, and how the winner is picked.
[Read more] : https://www.avironactive.com/support/general/contest-rules-and-regulations/

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## Support Category Navigation

| Category | Link |
|---|---|
| General | https://www.avironactive.com/support/general/ |
| FAQs | https://www.avironactive.com/support/faq/ |
| Fit Bike | https://www.avironactive.com/support/fit-bike/ |
| Fit Bike S | https://www.avironactive.com/support/fit-s/ |
| Strong Rower | https://www.avironactive.com/support/strong-series/ |
| Impact Rower | https://www.avironactive.com/support/home-fitness/ |
| Tough Rower | https://www.avironactive.com/support/commercial-fitness/ |
| Justice Treadmill | https://www.avironactive.com/support/justice-treadmill/ |
| Podium Treadmill | https://www.avironactive.com/support/podium-treadmill/ |
| Summit Treadmill | https://www.avironactive.com/support/summit-treadmill/ |
| Victory Treadmill | https://www.avironactive.com/support/victory-treadmill/ |
| Accessories | https://www.avironactive.com/support/accessories/ |

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## Contact Support

**Hours:** Monday–Friday, 9am–5pm EST

- **Phone:** 877-955-4222
- **Email:** hello@avironactive.com
- **Live chat:** available on site

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**Canonical URL:** https://www.avironactive.com/support/general/